GET IN TOUCH

>
 _

Ready to bring your vision to life?
Let's discuss how we can level up your business.

START YOUR PROJECT

OPERATIONAL HOURS

MON - FRI09:00 - 18:00 EST
SATURDAYEMERGENCY ONLY
SUNDAYEMERGENCY ONLY

HEADQUARTERS

Phantom Dragon Studio
Grand Rapids Metropolitan Area
Michigan, United States
STATUS:REMOTE-FIRST OPERATIONS

FREQUENTLY ASKED QUESTIONS

What's the typical project timeline?

  • Mobile games: 3-6 months
  • VR experiences: 4-8 months
  • Enterprise software: 2-12 months
  • Timelines vary based on project complexity

Do you work with remote clients?

  • Yes! We're a remote-first studio
  • Successfully delivered projects nationwide
  • Modern collaboration tools and regular communication

What's included in your development services?

  • Full-cycle development (design to deployment)
  • Testing and quality assurance
  • Post-launch support and maintenance
  • Documentation and training included

Do you work on weekends and holidays?

  • Yes, emergency and urgent project support available
  • Weekend/holiday work charged at 2x standard rate
  • Additional charges may apply based on complexity
  • Plan ahead for non-emergency work to avoid premium rates

How do you handle project revisions?

  • Up to 3 rounds of revisions included in base price
  • Additional revisions charged at hourly rate
  • Close collaboration during design phase
  • Minimizes need for major revisions later

How do you handle pricing and billing?

  • Smaller projects: hourly billing with minimum hours
  • Larger projects: project total with milestone tracking
  • Change orders can be processed during development
  • Additional charges may apply based on scope impact

Do you offer website subscriptions or maintenance plans?

  • Monthly subscription with unlimited content edits
  • Monthly plan has a minimum contract after which, you own everything after
  • Perfect for personal sites and WordPress builds
  • One-time purchase plan available for organizations who prefer to pay upfront rather than monthly.

Do you provide website hosting services?

  • Professional hosting available
  • Automated backup systems included
  • Additional monthly fee covers infrastructure costs
  • Ensures reliable site performance
  • Bring your own domain or let us help you purchase one

What payment methods do you accept?

  • Bank transfers, major credit cards, crypto (ETH/BTC)
  • Smaller projects: 50% upfront, 50% on completion
  • Larger projects: milestone-based payments
  • Payment schedules align with project deliverables