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Ready to bring your vision to life?
Let's discuss how we can level up your business.

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OPERATIONAL HOURS

MON - FRI09:00 - 18:00 EST
SATURDAYEMERGENCY ONLY
SUNDAYEMERGENCY ONLY

HEADQUARTERS

Phantom Dragon Studio
Grand Rapids Metropolitan Area
Michigan, United States
STATUS:REMOTE-FIRST OPERATIONS

FREQUENTLY ASKED QUESTIONS

What's the typical project timeline?

  • • Mobile games: 3-6 months
  • • VR experiences: 4-8 months
  • • Enterprise software: 2-12 months
  • • Timelines vary based on project complexity

Do you work with remote clients?

  • • Yes! We're a remote-first studio
  • • Successfully delivered projects nationwide
  • • Modern collaboration tools and regular communication

What's included in your development services?

  • • Full-cycle development (design to deployment)
  • • Testing and quality assurance
  • • Post-launch support and maintenance
  • • Documentation and training included

Do you work on weekends and holidays?

  • • Yes, emergency and urgent project support available
  • • Weekend/holiday work charged at 2x standard rate
  • • Additional charges may apply based on complexity
  • • Plan ahead for non-emergency work to avoid premium rates

How do you handle project revisions?

  • • Up to 3 rounds of revisions included in base price
  • • Additional revisions charged at hourly rate
  • • Close collaboration during design phase
  • • Minimizes need for major revisions later

How do you handle pricing and billing?

  • • Smaller projects: hourly billing with minimum hours
  • • Larger projects: project total with milestone tracking
  • • Change orders can be processed during development
  • • Additional charges may apply based on scope impact

Do you offer website subscriptions or maintenance plans?

  • • Monthly subscription with unlimited content edits
  • • Monthly plan has a minimum contract after which, you own everything after
  • • Perfect for personal sites and WordPress builds
  • • One-time purchase plan available for organizations who prefer to pay upfront rather than monthly.

Do you provide website hosting services?

  • • Professional hosting available
  • • Automated backup systems included
  • • Additional monthly fee covers infrastructure costs
  • • Ensures reliable site performance
  • • Bring your own domain or let us help you purchase one

What payment methods do you accept?

  • • Bank transfers, major credit cards, crypto (ETH/BTC)
  • • Smaller projects: 50% upfront, 50% on completion
  • • Larger projects: milestone-based payments
  • • Payment schedules align with project deliverables
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